Privacy Policy
Last updated: 12/05/2026
1. Who We Are
Muromets Agency is operated by Ilja Nasedkins, a sole trader registered in Austria.
Address: Bertha-Von Suttner Gasse 12/103, 1220 Wien, Austria
Email: muromets.agency@gmail.com
VAT: ATU82312515
2. What This Policy Covers
Muromets Agency is operated by Ilja Nasedkins, a sole trader registered in Austria.
Address: Bertha-Von Suttner Gasse 12/103, 1220 Wien, Austria
Email: muromets.agency@gmail.com
VAT: ATU82312515
3. Data We Collect
When you use our website or contact us, we may collect:
- Name and business name
- Email address
- Project details and budget information submitted via our contact form
- How you found us (referral source)
- Technical data such as IP address, browser type, device type, and pages visited (via analytics tools)
- Cookie identifiers and session data
4. How We Use Your Data
We use your data for the following purposes:
- To respond to project enquiries and communicate with you about potential engagements
- To store and manage client records via our CRM system
- To analyse website performance and visitor behaviour via Google Analytics 4
- To improve the content and structure of our website
- To comply with legal obligations
We do not sell your personal data to third parties. We do not use your data for unsolicited marketing without your consent.
5. Legal Basis for Processing
- Enquiries and contract preparation: Article 6(1)(b) GDPR (performance of a contract or pre-contractual steps)
- Analytics and marketing cookies: Article 6(1)(a) GDPR (consent)
- Legal compliance: Article 6(1)(c) GDPR
- Legitimate interests (e.g. fraud prevention, website security): Article 6(1)(f) GDPR
6. Third-Party Services
We use the following third-party tools that may process your data:
- Google Analytics 4 and Universal Analytics (Google LLC) — website analytics. Google may transfer data to the United States. See: policies.google.com/privacy
- Meta Pixel (Meta Platforms Ireland Ltd) — advertising and conversion tracking. See: facebook.com/privacy/policy
- Duda (Duda Inc.) — website platform and form data storage. See: duda.co/privacy
- CRM tools — contact form submissions may be stored in a third-party CRM system. We will identify the specific tool in our cookie notice.
Where data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses).
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Enquiry data is typically retained for 3 years. Analytics data is retained according to the default settings of each platform.
8. Your Rights
Under GDPR, you have the following rights:
- Right of access: request a copy of the data we hold about you
- Right to rectification: request correction of inaccurate data
- Right to erasure: request deletion of your data ('right to be forgotten')
- Right to restriction: request that we limit how we use your data
- Right to data portability: receive your data in a structured, machine-readable format
- Right to object: object to processing based on legitimate interests
- Right to withdraw consent: for any processing based on consent
To exercise any of these rights, contact us at hello@muromets.agency. We will respond within 30 days.
You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehorde): dsb.gv.at
9. Data Security
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Our website is served over HTTPS. Access to stored data is restricted to authorised personnel only.
10. Changes To This Policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
